Introduction
This Privacy Policy explains how Invigortex Ltd (“we”, “our”, “us”) uses personal information collected at www.invigortex.co.uk (“website”). Please read this Privacy Policy before using the website or submitting any personal information.
Information We Collect
We may collect and process the following types of personal information:
- Name
- Delivery address
- Email address
- Telephone number
- Order details
- Shipment tracking and fulfilment information
Where orders are fulfilled through third-party marketplaces such as Amazon, we may also process customer information provided for fulfilment and customer service purposes.
How We Use Information
We use personal information to:
- Process and fulfil orders
- Generate shipping labels and arrange delivery
- Provide customer support
- Communicate regarding orders or enquiries
- Improve our products, services, and website
- Prevent fraud and maintain security
- Comply with legal and regulatory obligations
We do not use Amazon customer information or marketplace customer information for marketing purposes.
Lawful Basis for Processing
We process personal information under one or more of the following lawful bases:
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Consent (where required)
Information Sharing
We do not sell customer personal information.
We may share personal information only where necessary with:
- Delivery and logistics providers
- Legal, regulatory, or law enforcement authorities where required by law
Information is shared only to the extent necessary for fulfilment, operational, legal, or security purposes.
Amazon Marketplace Data
Where we process Amazon marketplace customer information, such information is used solely for:
- Order fulfilment
- Shipping and delivery
- Customer service
- Operational support
- Compliance with Amazon policies and legal obligations
Amazon customer information is not sold, disclosed, or used for unrelated marketing purposes.
Access to Amazon Information is restricted to authorised personnel only.
Data Retention
We retain personal information only for as long as necessary for:
- Order fulfilment
- Customer support
- Tax and accounting obligations
- Fraud prevention
- Legal compliance
Where Amazon marketplace customer information is processed solely for fulfilment purposes, such information is deleted or anonymised when no longer operationally required and in accordance with applicable marketplace policies.
Security of Information
We implement reasonable technical and organisational security measures designed to protect personal information from unauthorised access, misuse, loss, disclosure, or alteration.
Security measures may include:
- Password-protected systems
- Restricted staff access
- Firewall and antivirus protections
- Device and storage encryption
- Secure credential management
- Access logging and monitoring
- Secure backup procedures
While we take reasonable steps to protect information, no method of transmission or storage can be guaranteed completely secure.
Cookies and Tracking Technology
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyse website traffic
- Remember user preferences
- Support ecommerce functionality
You may control cookies through your browser settings.
Your Rights
Under applicable data protection laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Restrict or object to processing
- Withdraw consent where processing is based on consent
- Request data portability
- Lodge a complaint with the Information Commissioner’s Office (ICO)
Requests may be submitted using the contact details below.
Online Purchases and Consumer Rights
Where purchases are made through our website, consumer rights under applicable UK consumer protection legislation, including distance selling regulations, remain unaffected.
Consumers generally have the right to cancel eligible orders within 14 days of receiving goods, subject to applicable exclusions.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy periodically. Any updates will be published on this page.
Contact Information
If you have any questions regarding this Privacy Policy or how your information is handled, please contact:
Invigortex Ltd
Email: invigortex@gmail.com
Last updated on 12th May, 2026